Shape customer management around your sales process
Build a custom system for customer, quotation, task and sales flows that standard CRM templates cannot fit.
CRM creates value only when the team uses it consistently. Instead of a screen full of irrelevant fields, we build a simple and measurable flow that fits daily sales work.
What we do
Accounts and contacts
Keep companies, people, conversations and relationship history together.
Opportunities and pipeline
Define stages around your actual sales model.
Tasks and reminders
Assign follow-ups and make overdue work visible.
Quotation integration
Connect opportunities with quotation and ordering flows.
Management reporting
Measure sales by channel, team, product and stage.
Our own products
We also build our own products. All three are live and in use:
JotTools
Free online tools that run entirely in the browser, no install needed.
BulkPro
Desktop app for PDF, Excel, image, video and audio tasks.
MailDrop
Open-source bulk email application.
Part of our source code is public: github.com/bilgetekcom
How we work
Understand the need
We map the current process, users, data and the real operational bottleneck.
Scope and priorities
We define the first release, integrations and measurable success criteria.
Build and validate
We demonstrate working increments and improve them with real user feedback.
Launch and continuity
We handle go-live, training and, when needed, ongoing maintenance and development.
Frequently asked questions
How long does a custom crm software project take?
Timing depends on scope, users and integrations. After discovery, we split the work into stages and provide a clear schedule for the first usable release.
Do you recommend an off-the-shelf product or custom development?
If a reliable existing product solves the need, we say so. We recommend custom development only when it creates real value for the process, data or competitive advantage.
Can it work with our current systems?
Most projects can connect to ERP, accounting, e-commerce, spreadsheets, APIs and other data sources. We verify technical feasibility during discovery.
Do you provide support after launch?
Yes. We can provide bug fixes, monitoring, user support, security updates and ongoing feature development under a sustainable support model.