Give customers direct access to the information they need
Combine orders, documents, payments, requests and support in a secure self-service portal.
Moving frequently requested status, document and account information online improves service speed. We connect the portal to back-office systems so data stays current.
What we do
Secure access
Manage organizations, users, roles and multiple accounts.
Orders and status
Accept new orders or display progress on existing orders.
Document sharing
Provide invoices, statements, quotations, certificates and files by permission.
Requests and support
Record service, complaint and information requests.
ERP and CRM connections
Keep portal data current with core business systems.
Our own products
We also build our own products. All three are live and in use:
JotTools
Free online tools that run entirely in the browser, no install needed.
BulkPro
Desktop app for PDF, Excel, image, video and audio tasks.
MailDrop
Open-source bulk email application.
Part of our source code is public: github.com/bilgetekcom
How we work
Understand the need
We map the current process, users, data and the real operational bottleneck.
Scope and priorities
We define the first release, integrations and measurable success criteria.
Build and validate
We demonstrate working increments and improve them with real user feedback.
Launch and continuity
We handle go-live, training and, when needed, ongoing maintenance and development.
Frequently asked questions
How long does a customer and dealer portals project take?
Timing depends on scope, users and integrations. After discovery, we split the work into stages and provide a clear schedule for the first usable release.
Do you recommend an off-the-shelf product or custom development?
If a reliable existing product solves the need, we say so. We recommend custom development only when it creates real value for the process, data or competitive advantage.
Can it work with our current systems?
Most projects can connect to ERP, accounting, e-commerce, spreadsheets, APIs and other data sources. We verify technical feasibility during discovery.
Do you provide support after launch?
Yes. We can provide bug fixes, monitoring, user support, security updates and ongoing feature development under a sustainable support model.